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Cooling-Off Period Checker: Can You Still Cancel?

A cooling-off period is the rare consumer right that works in your favour automatically: for certain purchases — most commonly online and distance sales, doorstep sales and many services — the law gives you a short window to cancel without giving a reason and get your money back. The typical window is 14 days, but coverage is patchy by design: ordinary in-store purchases usually have no cooling-off at all, and even covered purchases lose the right once goods are personalised, sealed items are opened, digital content is downloaded or services start with your agreement. This checker takes the days since you bought or received the item and tells you where you sit in the window, then walks the exclusions so you know whether the right even applies to your purchase — because the most expensive mistake is assuming it does.